ANT Telecom can help you to find the right balance between customer service and the necessary technology and costs to support it. Our team can help to analyze your requirements in detail and provide ROI and ROO calculation to justify the individual business case.
Our solution portfolio spans from entry level solutions to mid-market and high end contact centers. Whether your customers mainly communicate with your service and support organization by voice or whether you need to implement other media such as Email, Web-Chat, SMS or Video - ANT Telecom can help you develop your services in order to meet your customers' changing expectations.
Visit the ANT Telecommunications website for more information on Call Centre Technology